I had a hitch and wiring installed on my Dodge Caravan at a shop in Surrey last year. When I had problems with the lights on my tent trailer this year, I assumed that it was the trailer since everything on the van was new. I went to see Chris at The Trailerman and, after several hours, he discovered that the van had been improperly wired at the factory. Chris worked with the other shop over the phone to figure out the best way to resolve the problem. He sent me on my way and charged me nothing for his time…..clearly it was more important to him that I got looked after (and I did). I plan to go back to The Trailerman with anything further that I think they could help me with and would recommend that anyone else do the same. Thanks guys!